Shipping policy

Shipping Policy

Overview
At Dash Lynx, we are committed to providing you with a smooth and reliable shipping experience. Please read our shipping policy to understand our processes and expectations.

Processing Times

  • Orders are typically processed within 1-3 business days after payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods and Costs

  • Shipping costs are calculated at checkout based on your location, selected shipping method, and the weight and dimensions of the items in your order.
  • We offer a range of shipping options, including standard, expedited, and express delivery, depending on availability in your region.

Delivery Times

  • Standard Shipping: Typically arrives within 5-7 business days within the United States.
  • Expedited Shipping: Typically arrives within 2-4 business days.
  • Express Shipping: Typically arrives within 1-2 business days.
  • Delivery times for international orders may vary based on the destination country and customs processing.

Shipping Restrictions

  • Dash Lynx currently ships to all 50 U.S. states and select international locations.
  • We do not ship to P.O. boxes or APO/FPO addresses.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your package.
  • Please allow up to 24 hours for tracking information to update after receiving the tracking details.

Lost or Damaged Packages

  • Dash Lynx is not responsible for packages lost or damaged in transit.
  • If your package is lost or damaged, please contact the carrier directly using the tracking number provided.
  • If you require assistance, reach out to us at sales@dash-lynx.com, and we will do our best to help resolve the issue.

Incorrect Shipping Information

  • Please ensure your shipping address is correct at checkout. Dash Lynx is not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you notice an error in your shipping address, contact us at sales@dash-lynx.com immediately.

Customs and Duties for International Orders

  • For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by their country.
  • Dash Lynx is not responsible for delays caused by customs or the refusal of packages by customs authorities.

Contact Us
If you have any questions or concerns regarding shipping, please reach out to us at sales@dash-lynx.com.