Refund policy

Refund Policy

Overview
At Dash Lynx, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help. Please read our refund policy carefully to understand our practices.

Refund Eligibility

  • Refund requests must be made within 30 days of purchase.
  • To qualify for a refund, the item must be unused, in its original packaging, and in the same condition that you received it.
  • Digital products, gift cards, and custom-made items are not eligible for refunds.

How to Request a Refund

  1. Contact our support team at sales@dash-lynx.com with your order number and reason for requesting a refund.
  2. If your refund is approved, we’ll provide instructions for returning the product.
  3. Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part.

Processing Time

  • Refunds will be processed within 7-10 business days after the returned item is received and inspected.
  • Refunds will be credited back to the original payment method.

Exchanges

  • If you received a defective or damaged item, we’ll gladly exchange it. Please contact us within 7 days of receiving the product.

Non-Returnable Items

  • Sale items, perishable goods, and personalized products are non-refundable.

For any questions about our refund policy, reach out to sales@dash-lynx.com.

Terms & Conditions

Introduction
Welcome to Dash Lynx! By accessing or using our website, you agree to be bound by these terms and conditions. Please read them carefully before making a purchase.

General Terms

  • All prices listed on our website are in USD and are subject to change without notice.
  • We reserve the right to modify or discontinue any product without prior notice.
  • All descriptions of products are subject to change at any time.

Orders and Payment

  • By placing an order, you agree to provide accurate and complete information.
  • Dash Lynx accepts payments through Shopify-supported methods, including major credit cards, debit cards, PayPal, and other payment options available at checkout.
  • Orders may be canceled or refused if there are inaccuracies in product descriptions, pricing errors, or suspected fraudulent activity.

Shipping and Delivery

  • Shipping costs and delivery times vary based on your location and chosen shipping method.
  • Dash Lynx is not responsible for delays caused by carriers or customs.

Intellectual Property

  • All content on our website, including text, images, and logos, is the property of Dash Lynx and may not be reproduced without permission.

Liability

  • Dash Lynx is not liable for any damages arising from the use of our products, including indirect or consequential damages.

Governing Law

  • These terms are governed by the laws of the State of Florida, USA. Any disputes will be resolved in the courts of Florida.

If you have any questions or need further clarification, please contact us at sales@dash-lynx.com.